Billing & Payments

Get helpful information regarding your billing and payment matters with Mobility Route. Learn about managing your payment profile and access our billing portal.

How do I update my Payment Method?
To update your payment method there are two methods. 1. The Account Owner or other designated contacts who received dunning/billing emails should also h...
Mon, Jul 25, 2022 at 6:51 PM
What payment methods do you accept?
In order to ultimately reduce costs for our customers, Mobility Route primarily accepts payments via ACH (Direct Debit). The fees charged by payment proce...
Tue, May 24, 2022 at 4:17 PM
Can I pay using a debit/credit card?
In very limited circumstances we do currently accept debit/credit card payments. In order to avoid passing on costly fees to our customers, Mobility Route h...
Tue, May 24, 2022 at 4:16 PM
Obtain IRS Form W-9 from Mobility Route
Attached to this article is a copy of Mobility Route, Inc's W-9 for requesting our information. Payments to corporations are generally exempt from 1099 ...
Mon, Jan 23, 2023 at 6:58 PM
Do you charge sales tax?
Mobility Route must often deal with very complex tax requirements which typically fall into two categories. This is all due to a ruling from the US Supreme ...
Thu, Jun 2, 2022 at 11:01 PM
Why are charges on different days each month?
While our system processes charge consistently on your renewal date each month, there are a couple of reasons why a charge/draft date on your bank statement...
Tue, Feb 21, 2023 at 5:18 PM